Servicing, Repairs and Accessories for your Caravan, Motorhome or Campervan
The TourerCare engineer comes to you with a mobile workshop that is fully equipped with specialist tooling designed to work on your motorhome, caravan or camper. We are a small independent business and will work on most makes of van. Our policy is to invest in regular training, and we are appropriately certified to work on all aspects of the gas and electrical systems, the caravan chassis, and appliances.
We are proud to be members of the Approved Workshop Scheme, recognised by the NCC, Caravan Club, and Camping and Caravanning Club.
Why come to us?
Your warranty remains intact
Our membership of the Approved Workshop Scheme enables means that we are recognised by the following manufacturers as competent to service your van whilst it is under warranty. You do not need to return to the selling dealer.
- Swift
- Bailey
- Coachman
- Adria
- Auto-Sleepers, Auto-Trail, Benimar
- Wildax
- Mobilvetta, Roller Team
Find out more here
Save time – “one stop mobile shop”
Save yourself the considerable time and effort of taking your van to a dealership that may be many miles from home for servicing and repairs. We have no alignment to any particular brand will give an independent and unbiased opinion.
Unlike some national franchised operators, who only carry out a service “inspection”, we are “hands on”. If we see defects and problems during a service, we will fix them, right away! Our van is well stocked with spares and we can deal with most common problems without a second visit.
We are approved service agents and can repair Dometic, Truma, Alko, Thetford, Alde, Sargent, Whale and Reich equipment whilst under warranty. We are installers for GasIT and Gaslow refillable gas systems, and also approved to install the full range of Falcon technology.
We are Gas Safe registered. Many dealers are not.
Experienced and well connected
We are experienced and enthusiastic campers and have owned many caravans and motorhomes. We are also operate a small campsite at our base. So, we can draw on real experience to help solve any issues that you might have.
Our membership of the Mobile Caravan Engineers Association and Approved Workshop Network gives us access to knowledge and resources when needed to resolve the more obscure technical problems.
Click this link to find out more about MCEA.
You can find out more about the area that we operate in by using this link: TourerCare Operating Area
We have the facilities to work on your van at our base near to Chelmsford City Race Course. We can accommodate customers who would rather leave their caravan or motorhome with us for servicing and repairs, or customers who do not have a site that is suitable for servicing.